But the best part of everyday innovation is that it never stops. There’s room for improvement in everything we do, in every process we put in place, in every concept that makes the journey from idea to deployment. And behaviors like giving open and honest feedback, valuing voice and expression, and advocating for customers and each other, are catalysts for the kind of everyday innovations that make a difference to our business.
I’ve challenged every employee at Lowe’s to think about how they can be an everyday innovator, to think about the changes they can make to the way they do things, to the processes they work with, and to the outputs they’re responsible for.
I also encourage you to read the upcoming innovation series “Designed to Disrupt,” where Richard Maltsbarger, our chief development officer, will explore the disruptive end of the innovation spectrum.